Cleveland Daily Banner

City mows vacant lot, doesn't plan to make it routine
By David Davis
Managing Editor

6/18/2008


Carl Whaley looked across the street from the front porch of his home on Central Avenue and said, "I've never seen that view before." For the first time in his long life, the Word War II Navy veteran could see Gaut Street. The vacant lot was freshly mowed Thursday and Friday by the city of Cleveland. The weeds and grass were not manicured, but it was better than a Bush Hog.

"There has always been a house there," he said. And that was the case until 2007 when the city demolished the property as a health hazard. Since then, grass and weeds continued to grow to heights will above the legal height.

Whaley complained to the city in May about rodents and nocturnal animals hiding in the high weeds and grass. He said then the city had only replaced one problem with another.

City Codes Enforcement Officer Joel Prince said Monday City Manager Janice Casteel approved mowing the vacant lot by a contractor. The city will soon run legal ads in the Banner asking for contractors interested in mowing lots on a rotating basis.

Community Development Director Greg Thomas said, "We are not getting involved in mowing lots on a regular basis, but we already had some involvement in that property."

He said it cost about $400 to mow the lot.

"The city cannot afford to cut property owner's lots all over town," he said.

One avenue the city can take is through the Vacant Property Review Board.

"We do have a board but have never taken anyone's property," he said. "The review board is authorized under state law. We did create one and that's where it is."

The five members of the board are Mike Sharp, Jeff Morelock, Jaylene Taylor, Harvey Tillery and Duane Gilbert. Meetings are held on an as needed basis.

The Vacant Property Review Board is a mechanism eventually leading to city declaring imminent domain and taking possession of the property.

"The preferable solution is the free market and the transfer of the property from one owner to another," Thomas said. "Sometimes things break down and that's when the city gets involved."

The city's involvement begins when the situation becomes chronic and people in the neighborhood have to look to government for a solution.

"We don't intend on mowing vacant property as a norm," Thomas said. "But we do have to stop the bleeding."

Cleveland Daily Banner

House Razed, Lot continues to be a Hazard
By David Davis
Managing Editor

5/30/2008

The city demolished a house in the fall saying it was a hazard to health and safety. Now the old home site is overgrown with weeds and is a health hazard.
At one time, the old two-story house had a wide view of a bustling retail district from the head of Central Avenue where it intersected Gaut Street. The house's structural integrity deteriorated to the point that the city's Codes Enforcement posted it for demolition in 2007.

"The city tore the house down because it was a health hazard, but they just created another one because the lot is overgrown with weeds, all kinds of critters live there," Carl Whaley said Thursday afternoon from his home across the street. He has seen rats, rabbits and opossums. A cat, maybe a stray, prowled the lot while Whaley talked about the weed-tangled honeysuckle and trees that have become nothing more than trellised vines. "My granddaughter can't sit on the front porch with me because of all the pollen," he said.

City Codes Enforcement Officer Joel Prince said maintaining the lot was the owner's responsibility. City code requires the owner or tenant of property to cut the grass when it reaches a height of 12 inches or Codes Enforcement may prosecute.

The city receives authority from Tennessee code to clean overgrown and dirty lots and place a lien on the property for the cost of the work performed. However, the property owner cannot be located. Mark Pickel was the owner until he sold the lots to Mark Peters. He make two payments then defaulted. Since then, Pickel said he has been paying enough taxes to keep the county from taking possession.

Pickel said Peters purchased the property to establish the Abba House rehabilitation center, but then defaulted. He said Peters has moved several times and every move has been within the city of Cleveland. "I've been trying to foreclose on Mr. Peters for two years," Pickel said. He moves every time I think I've got him located." Pickel said he only wants Peters to sign a piece of paper that would take the property out of legal limbo. "I don't want to sue him," Pickel said."I have prospects who would love to buy the property."

A telephone listing for Mark Peters was for a number that has been disconnected. City Manager Janice Casteel said, "The city doesn't want to invest more money in the property than it is worth, but at the same time, public safety and health must be balanced against the city's investment in the property."

So far, Pickel said the only liens against the property are some back taxes and the cost of demolishing the structure.
However, that could change if the city is forced to mow the property. In the meantime, Whaley would like to sit on the front porch with his granddaughter.




Cleveland Daily Banner

Sign ordinance: City hopes awareness will reduce clutter
 By David Davis Managing Editor
 Published October 25, 2007 12:45 P
M


City codes enforcement officers hope educating the public will help curb the proliferation of illegal signs along city streets before they begin enforcing the new sign ordinance passed by the City Council. Greg Thomas, director of Community Development, said the two officers are responding to individual complaints but have not set a date to conduct a sweep of the city to collect signs.  “Portable signs do not require a permit,” Thomas said during a recent interview. “They are an aggravation for people and a nightmare for us. There has been a flood of portable signs — too many for us to deal with.”  Thomas is asking the public to help raise awareness of the new ordinance, which is liberal in terms of allowing portable signs on private property. According to the ordinance, no part of any sign shall be located within five feet of any public right-of-way, with certain exceptions. The presumed right-of-way is defined as five feet beyond utility poles. If there are no utility poles, the right-of-way is 10 feet from the edge of the pavement. The rule applies to portable signs, but not to ground signs requiring building permits and engineered plans. Signs cannot impede sidewalk pedestrians or where there is no sidewalk, signs cannot force people out into the street. By the same token, they cannot interfere with visibility of motorists. When a sign is placed at an exit drive where the view of oncoming traffic may be obstructed, the maximum height is 30 inches from the ground. Large display signs cannot be lower than seven feet to the ground. The city is coordinating the policing of utility poles with Cleveland Utilities. Lighting cannot be a distraction to motorists or pedestrians or violate the ordinance or other laws. “There are some signs that were installed while we were in court because our ordinance was ruled unenforceable,” he said. “Under the new ordinance, they would not be in compliance.” “We are working from a positive viewpoint and trying to let people know it is coming,” he said. “When we see signs that are clearly within the right-of-way, we will start dealing with it. We are not going to whack people on the knuckles with a ruler, but we intend to keep the rights-of-way clean.”

ClevelandNewsNow.Net
A Day in the Life:
Inside Codes Enforcement
Story and Photos by Ruth Gamble, Associate Editor
August 8, 2007

Editor's Note: Over the past several months, numerous complaints have come into City Council members with regard to codes enforcement. Residents have addressed the council about everything from junk cars to overflowing trash bins. At a recent city council meeting, there was discussion as to whether Codes Enforcement Officers should be armed.

Recently, ClevelandNewsNow.net was granted unprecedented access to Community Development. So, sit back, relax, and ride along with our own Ruth Gamble as she spends a day in the life of Codes Enforcement officers.

It's 7:55 in the morning when I pull into the parking lot at the Community Development office. Code Enforcement Officers Joel Prince and Criss Caywood are already there to greet me.

The first order of business is to check e-mail for work orders generated by the City Manager's Administrative Assistant, Beverly Lindsey. The e-mails detail complaints from citizens that have come into the City Manager's office, the Mayor's office, or to any of the council members. The e-mails are in the form of a work order that provides for details of the complaint, current status, as well as documentation of any action taken. If the city has to file suit against a property owner, this documentation can be invaluable. Another source of complaint reports are those filed on the internet by citizens. The newly revamped website provides for citizens to file a complaint by simply e-mailing it. A brochure detailing the website and its user-friendly features should have been included with your Cleveland Utilities bill last month.

There is also a link on the site to a kid-friendly website, www.codeskrew.com, that teaches children how important taking care of their property is to the neighborhood. This program will be coming to an elementary school near you. The hope is that the kids will spread the word to mom and dad and thanks to what they learn now, they'll grow into more responsible adult citizens. (See related story.) Next, it's time to clear the answering machine. Of course, since I am here, Joel laughingly tells me, "There are no messages. Normally, we come in to find eight to ten messages waiting for each of us, sometimes more." Any complaints filed with the city, be they by telephone or in writing, electronic or otherwise, can be kept confidential if the citizen wishes. Sometimes, Codes Enforcement finds codes violations on their own as they ride through the city.

E-mail checked and answering machines cleared, it's time to plan the route for the morning's ride. Joel produces a stack of file folders that are color-coded. Green files signify, appropriately enough, complaints about tall grass.

I thought that was kind of a petty complaint until Joel explained to me that tall grass can mean much more than simply an eyesore to the neighborhood. Tall grass can hide a multitude of sins. Hidden underneath the grass, could be any number of hazards to anyone walking there such as broken glass, rusting metal, a hole, or worse. Tall grass also provides a dandy home for snakes and rats. Wow! He had my attention at broken glass but snakes and rats - no, thank you.

Back to the file folders - Red ones mean condemnations. Now, these are interesting. A condemnation could be an abandoned home or a home that has burned down. These require some special attention. I would soon learn more about the red folders. Blue folders are for "other" sorts of complaints. This could be something like someone operating a business out of their home with no business license or someone hooking up power without a permit. Yellow folders are a favorite as this folder contains one of the second most popular complaints in Cleveland, the junk car. Again, not only are these unregistered vehicles an eyesore, but they often pose safety concerns to the neighborhood. Junk cars are a popular play place for unsupervised children. They can be cut on broken glass or rusty metal or worse, become trapped while playing in the trunk. Peak months for complaints are March to October. During this eight month period, Codes Enforcement received an estimated 3,200 complaint calls. From November to February, Codes Enforcement averages around eight complaint calls per day or an average for the four-month period of 640 complaints. The total for the year: 3,840 complaints, each of which is addressed by the two officers. Yep, that's what I said, folks, two, count 'em, two officers.

It's 8:30 and I walk over to Criss' office to see what he's up to. Criss handles complaints in the southern part of the city. He is paid through the Community Development Block Grant (CDBG). Criss has the same work order system that Joel does and when I come in, he's busy typing in updates on the open work orders. He documents any action taken on a complaint.

Criss shows me on the map the area CDBG specifically covers. He also has a stack of color-coded file folders. At this time of year, both he and Joel say most of their complaints are about grass.


Entering the data is very time consuming. Joel and Criss handle all of their own telephone calls, data entry and data analysis. They print out their own reports and make their own copies.

It's 8:47 and Joel joins us. It's time to leave and because we're heading into some funky areas, it's decided that the guys will team up instead of going in separate cars this morning. My ears prick up.

I've done a few "ride alongs" with the Cleveland Police and things can get sticky on a moment's notice. But I didn't expect this in Codes Enforcement. (In a few weeks, I would report on a city council meeting where arming these guys was suggested. After today, it wouldn't surprise me but for now, I ask what Joel and Criss are worried about.)

As we pile into the jeep and head out, Joel tells me a story about going out on a complaint call about junk cars parked in the street and trash at an apartment complex. "The situation escalated unexpectedly and quickly," Joel says as he enters the address of our first stop into the mobile navigation system. "It started with a couple of teenage girls mouthing off and within five minutes, there were 13 or 14 people surrounding me. The tension was building and the verbal abuse was getting worse. I could handle that but then things started getting physical. They were walking by me and just sort of bumping into me on purpose. I had to call the police out to get the situation under control," Joel said. All this over cars with expired tags and some trash? I was stunned. "Once the situation was under control, I was able to talk to the people and it turned into a success story. Two weeks later, the lots were clean and the vehicles were gone," Joel said.

"Another time," Joel told me, "we went into what we thought was an abandoned house and as we entered the front door, three junkies ran out the back; fortunately."

I don't get it. I ask Joel what he means by "fortunately." "Well, they were running away from us. They could have run toward us," Joel said.

"Okay. I get it," I say, as we pull up to our first stop. It's a burned out house. We get out to inspect. Though the guys got a complaint call, they don't have a report from the fire department yet.

Evidently, another source of work orders for the guys comes from reports they receive from Cleveland Fire Department following a fire where the home or apartment becomes uninhabitable. Clearly, this house qualifies. As we walk through the charred wreckage of what was someone's living room, we need to be careful we do nothing to impede any arson investigation. Criss notices some fireworks lying on the ground near the porch. He draws them to our attention and leaves them untouched.

The property owner has thirty days to bring the home back up to code. Sometimes, repairs take longer and the processing of insurance claims can go slowly. Joel says they work with the insurance companies. Sometimes repairs are not in order. Sometimes, the home is completely condemned and must be demolished.

The tenant of this particular home, a student, is staying with neighbors across the street. She has the phone number for the landlord. She tells the guys a boyfriend fell asleep on the couch and the fire started with a candle. Criss doesn't mention the fireworks.

It's 9:05 and we pull up to our second stop. Joel says Code Enforcement has been working with the resident, an 80-year-old female. "It's actually her son's mess," Joel says. The yard contains an unregistered vehicle and a pile of tires.

Next, we do a "drive through" to see if there's been any cleanup on a piece of property where the owner has died. The tenant will be leaving soon but in the meantime, he's got quite a mess in the yard. There are piles of tires and junk cars everywhere. If it's not cleaned up by June 22, further action will be taken.

The next stop is investment property. Neighbors complained of junk cars and get this - neck-high grass. That's right; neck-high grass. The owner had been ducking the guys for months. Letters from the city were returned unopened.

Criss was on vacation in another state when he received a tip on his cell phone that the owner was at the house. Joel tells me how Criss drove into town just to catch the owner at home. I am really impressed with the level of dedication. In fact, impressed doesn't really cover it. I am floored. To make a long story short, the junk cars are gone and the grass has been cut.

A complaint of a junk car in the neighborhood of Harvest Glen and Mouse Creek is stricken from the list. The vehicle is out of sight and thus poses no problem. However, there are at least three other homes in the area with unregistered vehicles in the yard and it's become a recurring problem.

Joel says they've been threatened by renters before. "'You better bring the police next time,' they tell us."

Sometimes, it's a "Catch 22." "We try to deal with the people causing the problems so we don't notify the property owner if the tenant is cooperating. Otherwise, we do have to contact the owner. We don't have a choice and sometimes it means eviction for the tenant," Joel tells me.

Next, we go visit the home of the "Beverly Hillbillies." They were dubbed with the nickname by the complainant. The back and side yards feature stacks of lumber and tires. Joel politely explains which items do not comply with city code and gives the homeowner ten days to bring her property into compliance before he will have to write her a citation.

Our next stop involves a complaint of a washing machine draining into a ditch. We meet the property owner at the apartments. She is clearly unhappy. She laughs and says she knows her ex-husband called in the complaint. He was supposed to fix this, she says. Joel explains it was an anonymous complaint and politely adds that it's his and Criss' job to investigate.

Criss and Joel can find no evidence of drainage but ask the plumbing inspector to come take a look. "This could be a matter for the Stormwater Department," Joel concludes.

Our next stop is a couple of apartment buildings. Out in front, trash overflows from bags lying near the mailboxes. Joel and Criss each take a building while I hang back near the car to snap a few photos. None of the tenants are home so the guys hang a small red card on each doorknob.

This is a "Corrective Action Notice" from the Community Development Department of the City of Cleveland. It begins, "You are in violation of the City of Cleveland Municipal Code." Violations range from "Abandoned Vehicles" to "Zoning Violations" and of course, "Other."

The bottom of the card concludes, "Your immediate cooperation is required to avoid further possible legal action" and gives Joel or Criss' contact information.

When we return to the office, the guys will update the work orders on the apartments to reflect they have left the cards and begin the ten-day count down to compliance. Our next stop is another case of garbage on apartment building lots. This time, the guys speak with the owner and ask him to inform his tenants of the rules for trash pickup.

"It's your responsibility," Joel tells the owner. "We want to work with you." Joel adds that Code Enforcement is getting two to three complaints a week on the property. Criss and Joel will follow up in ten days to see if the problem has been addressed.

Our next stop is another complaint about high grass. I glance at my watch as we pull up. It's only 10:30 in the morning. I can't believe the ground we've covered. From there, it's on to commercial trash in front of a residence.

The last stop of the morning is a home with a case file that's been open since April of 2005. Apparently, the homeowners have passed away and their children, two brothers, are in disagreement over the sale of the property.

The home, with a hanging gutter and obvious roof damage, sports a carport piled high with junk including a vehicle with an expired tag. Ironically, one of the brothers is a local attorney. The guys speak to the brother in residence and explain that time is running out. The problems must be corrected by June 17. The man doesn't seem to be aware the house has been put up for sale.

It's 11:10 and we head back to the building to enter all the data into the system from our travels. Joel says there's a phone message for him requesting an interview about Code Enforcement's newly updated website. It's from William Wright, a reporter for the Cleveland Daily Banner. The interview is set for 1:00 p.m. We'd better hurry if we want to have time for lunch.

It's off to Gondolier for a quick bite and then back to the office to meet Wright. I say a quick hello to William as Joel explains I'm spending the day with them. William, a friend of mine, allows me to snap a few photos as he conducts his interview.

Then, I excuse myself to see what Criss is up to down the hall. He's dealing with computer issues. The interview over, Joel returns some phone calls and then reads over the Banner story Wright wrote previously about repeat offenders on Ohio Avenue. I walk in as he thanks a complainant about an abandoned house and says an officer will be sent out. Joel then begins entering data from the morning calls to update the work orders.

Meanwhile, Criss' computer woes have been solved. He's now typing a letter as a follow-up to the call we made this morning on the burned out house. With the computer back up, we're off to begin the afternoon's calls. Criss and I will go out while Joel finishes entering data at the office. Joel asks Criss to bring me back by 3:00 p.m. for a meeting. Criss produces another stack of folders and off we go. It's 1:40 p.m.

Our first and second stops are grass complaints and at both homes, the news is good. The grass has been cut. Case closed. At the next stop, things are not progressing as well. An abandoned vehicle with a 1997 tag sits in the driveway filled with trash. The grass has been cut but it's not going to be enough.

Criss walks to the door. I watch from the car until I notice the homeowner waving his arms and stepping forward into Criss' personal space. Then I exit the vehicle with my camera in hand. I hope this will discourage the man from losing control but I haven't thought about what I'll do if he does.

I needn't have worried. Criss is suggesting the homeowner may want to donate his vehicle to the Kidney Foundation. The homeowner likes the idea and by the time we leave, things are on a decidedly different note.

At the next three stops, the grass is still uncut, though one vehicle has been removed. One of the properties is owned by a local businessman notorious for not caring for his properties. Criss tells me that Code Enforcement spends a lot of time on this guy; too much.

At five more stops, the grass has been cut. One, however, is still not in compliance. We swing by the fire station to touch base with reference to the burned out homes we visited that morning. Then it's back to the office.

Matt Carolson and Jim Tucker of Habitat for Humanity have come into talk about collaborating with Code Enforcement and area churches. Habitat is trying to revitalize neighborhoods and hopes to build on some of the empty lots left after condemned property is demolished. Habitat builds about six homes a year. Recently, Habitat bought a 35 home subdivision. The majority of Habitat's homes are inside the city limits.

The meeting wraps up and Joel tells me that while Criss and I were out, a couple more complaints came in. One is about a possible business being run out of a home. Another is about an abandoned house.

It's 3:45 and Joel and I head back out. Criss is finishing some correspondence; after which, he'll walk over to the Municipal Building to get postage.

We pull up in front of a small home tucked under some trees on a quiet corner. The front door is hanging open. We walk in cautiously to find smashed cabinets, torn carpeting, and a few personal items left behind on the bedroom floor. The attic door is askew and insulation has fallen onto the closet floor.

Strangely, and this is what sticks with me all of these weeks later, the kitchen countertops and floor are strewn with family photos. The people in the photos are young parents. In fact, some of the pictures show a newborn infant in its mother's arms in the hospital.

Who would leave such treasures behind and why? Who would deliberately damage a home that held such memories and then abandon it and why? I am suddenly very uncomfortable and I follow Joel quickly back to the car. He can only shake his head.

A red tag is left on the doorknob of property with tall grass, overflowing trash and two junk vehicles in the yard. Red tags were left at two homes cited with "Improper Disposal of Trash." Joel says they are repeat offenders.

The repeat offenders are the ones who really frustrate Joel and Criss. "Repeat offenders for environmental issues will be a continuing problem," Joel says, "until we get legislation to punish them."

Our final stop of the day turns out to be one of the most memorable. We drive up a dirt and gravel road past a few homes on the left. Off to the right, there's a gulley. Joel says the property owner is allegedly dumping garbage there and it's not the first time.

A pretty white house with a charming front porch and flowering plants hanging from the eaves sits at the top of a small hill covered with trees. Joel climbs the stairs and knocks on the front door. He's just about to give up and return to the car when the homeowner emerges.

He apologizes for taking so long to get to the door but he was napping. Joel has a cordial conversation with the man as I watch from the car, explaining that if he has to write a citation the man will need to come to Environmental Court. The man tells Joel, "The trash was here when I bought this house." He promises to clean up the ditch. Joel thanks him for his cooperation and we are on our way.

Fifteen minutes later and we're back at the office. Joel is clearing the answering machine for the last time. He finds an urgent message and returns a call. It seems our "cooperative homeowner" wasted no time in paying an elderly couple a visit.

The man reports having been confronted by the homeowner at our last call. He was accused of calling in the complaint and threatened. "I will make your lives a living hell," the homeowner is alleged to have told the couple. Joel shakes his head and recommends the couple telephone the police immediately if they feel threatened.

It's a bit after five o'clock as I say goodbye to Joel and Criss and thank them for a memorable experience. I am exhausted. But Joel and Criss' day is not quite over. Joel will make two more stops on his way home from work. As I exit the building, Criss can only wave goodbye. He is busy helping someone on the phone. As I walk to my car, I am incredulous as I remember both men telling me that this was a slow day.


Cleveland Daily Banner

Derelict house demolished
By David Davis Managing Editor
Published April 04, 2007 10:35 AM EDT

Demolition of a house on the corner of First and Gaut streets has been a two-year process for the Cleveland City Codes Enforcement Office. It has been a seven-year wait for the people in the neighborhood. Rebecca Woods, 47, said Tuesday she is the third generation of her family to occupy two houses across from the house at 675 First St. N.E. She used to play tag, hop-scotch and other kid games with the five Bryant children. “They were some of my best friends,” she said. “We all played out in the street. The people who lived there after that were pretty nice people.”Woods said it was a quiet neighborhood until the house across the street burned. It would have been seven years in May since the fire. Over the years, the house became the site of drug activity and a shelter for homeless people. “We tried to get somebody to do something about it and nobody would,” she said. “It was scary because it was dark over there and there was always someone coming in and out,” she said. “It’s been a longtime coming and I’m glad it’s gone.” She hopes whoever purchases the lot will take care of it and take pride in the neighborhood. She said it was depressing to sit on the porch and look at the house with broken windows and transients going in and out. “We just hope somebody decent moves in there,” she said. “You don’t know who they are or what they were doing. You suspected, but you didn’t know.” City Codes Enforcement Officer Joel Prince said he has been trying to get something done about the house since he took the job two years ago. Instead of an eyesore surrounded by a nice, quiet neighborhood of people who take care of their property, he sees the demolition as a success story. The property will be sold to satisfy a lien placed on it by the city for landfill costs and for back taxes. “Hopefully, someone will build a nice home there and improve the neighborhood and attract investment in the neighborhood,” Prince said. He said demolishing a structure would take six months if everything went perfectly. It would take that long to serve notice and work through the legal system. “That’s if everything went perfectly,” Prince said. It took time to locate the property owner, Steven Pauley, who was served in Harrison. “Demolishing a house is a constant work in progress. I’m sure people thought the city was not going to do anything.” A derelict at 312 Meadowbrook is being torn down today. The “ABBA House” at 330 Gaut St. is scheduled next.




 

 

Chattanooga Times Free Press

Garbage violations could bring sticker shock

Monday, July 30, 2007
By Randall Higgins
Cleveland Bureau

CLEVELAND, Tenn. -- Some wayward garbage bags may be sporting an additional red sticker in a few days.The Cleveland City Council recently approved "Notice of Correction" stickers, similar to the ones left by Tennessee state troopers on vehicles abandoned on the roadsides, for city codes enforcement officers or public works employees to place when they spot garbage can violations. "It just lets them know someone is watching," Councilman Richard Banks explained to fellow council members when he raised the idea. The reddish-orange stickers arrived at City Hall this week and public works employee Shane Hayes got one of the first pads. "We always want to talk to the person first," Mr. Hayes said. "It's always better to explain things face-to-face." But if a knock on the door gets no results, they will leave a sticker. Codes officer Joel Prince said city workers will be using discretion about the stickers. "We are not going to leave a notice of correction to the 75-year-old grandmother who puts her garbage can out a couple of hours earlier than the code allows," he said. But the city gets a lot of garbage complaints, and some people are frequent offenders. Public Works Director Tom Grant said city crews have even cleaned up some of the private garbage just to help the neighborhood look better. Like the red "corrective action notice" doorknob hangers the city has used for several years, the new stickers will likely get quick action from residents, said Criss Caywood, also a city codes enforcement officer. Each sticker carries an identification number, so it can be tracked through the system. The stickers are not citations, but could lead to them if problems are not corrected, officials said. According to the sticker, those citations could be $50 a day for each violation plus court costs.
E-mail Randall Higgins at rhiggins@timesfreepress.com

STICKER VIOLATIONS
* Garbage not placed in residential container or bag
* Container or bag not secure
* Container or bag placed too early for collection or left past 9 p.m. on date of collection
* Container or bag placed at wrong location for collection
* Bulk rubbish/construction waste not allowed in containers


Cleveland Daily Banner

Repeat offenders make cleaning up garbage hard
By William Wright Banner Staff Writer
Published June 06, 2007 10:52 AM EDT

The stench of open garbage causing rat infestation, health hazards to playing children outside, decreasing property value and causing an eye sore to the community was a concern at the last City Council meeting. Cleveland resident Judy Watts addressed the Cleveland City Council regarding repeat offenders who clean up their littered garbage when cited only to violate the law again within days. “I think the code enforcers, from what I understand, are overwhelmed,” Watts told the Council. “If you look at these pictures you will see what typically that looks like on any day of the week. To my knowledge it has never been cleaned up. “At first it was just an eye sore but I think it’s become a health hazard. There are children that live near that property. That should not be happening. I know the code enforcer is working on the problem but there is so much red tape that has to be gone through that it drags on and on and on.” Watts explained when the garbage is cleaned up, six months later or less the offense starts all over. “I can’t help but fault the property owners, the landlords,” she said. “They are showing no concern whatsoever for the health and welfare of their residents.” Cleveland City Mayor Tom Rowland, on observing a photo of two trash containers at l900 Ohio Ave. said they were “unacceptable for that many units.” “It’s a persistent problem and it’s continuous,” Watts added. “In a very selfish sort of way it affects my property value. My main concern is the health effect it’s having. It seems like it should be a very simple problem to clear up.” The problem of repeat offenders is anything but simple according to city code enforcement officer Joel Prince. “Once something gets cleaned up that ends the case. A new offense starts a new case file. There’s no such thing as a repeat offender for environmental issues. I hate that part of it. Maybe they can change legislation,” he said. Prince said the garbage problem at apartment 1890, referred to by Watts, has been resolved. Watts original complaint was on May 14. Violators were given a May 31 deadline to comply. On May 30 the dumpster was maintained and under control. “They get in compliance and it’ll last for several months or a couple of days and then it starts over,” Prince said. Although the cycle persists, Prince said, “We have to satisfy the condition of the community code” and asked frustrated citizens to “bear with us because it’s going to take some time.” The problem of sending a certified letter to violators, which takes up to 10 days, is being addressed by personal visits and phone calls first, Prince said. The direct approach, being more personal, is reportedly having better results and is promoting goodwill between the community and code enforcement officers who average 15 to 20 such complaints daily. Councilman Richard Banks reasoned, “If someone drove by here and threw out a bunch of Krystal bags, the police officer can stop him just like that. He has the ability to issue a citation for violation of a municipal ordinance and tell him to explain it to the judge.” City Manager Joe Cate said, “That’s what I say about the townhouses. Why can’t we just send a code officer or policeman or whoever we want and take them to court? Let the judge figure it out.” Joanne Maskew, executive director for Cleveland/Bradley’s Keep America Beautiful said, “I don’t understand why the city is not using environmental court. I was under the impression both city and county could use it. To my knowledge the city has never used environmental court.” “We typically use chancery court, but it’s true we’ve never used environmental court,” Prince admitted. “We can use it on occasion if we see the need to.” “When we have repeat offenders they should be taken to court,” said Maskew. “The city and county face the same problem with these repeat offenders. This is a work in progress and we’re working on it daily. “KAB is getting calls from Mouse Creek, King Den, Ohio Avenue, Bell Crest Drive— everywhere, it’s not just local. Joel and Mike are doing an excellent job, but this is not an overnight quick fix. It’s going to take time to fix this.”

ClevelandNewsNow.net

Meet The Codes Krew!
Story and Photo by Ruth Gamble, City Editor

CNNnet is proud to give our readers a sneak peek at a new and exciting program! According to City of Cleveland Codes Enforcement Officer Joel Prince, the program may be the first of its kind in the nation and as it turns out, there's even a connection to CNNnet. According to Prince, many adults don't know what Code Enforcement is all about even though everyone is affected by it. Code Enforcement Officers, if you didn't know, are responsible for enforcing city codes designed to "preserve the environment and beauty" of your neighborhood. For example, if you've got a neighbor who is using the front yard for a trash can or who never cuts his grass, you can get some help from Code Enforcement. But, as Prince points out, if adults don't know about Code Enforcement, it's a pretty safe bet that kids don't either. That's about to change. In a twist of fate, it turns out that this reporter had a tiny part in what is about to happen. Prince recalled that while doing an interview with me last year, we got into a discussion about how to make Code Enforcement "more exciting." He reminded me that I had come up with an idea about making the Code Enforcement officers into personalities that people would respond to. "That got me thinking about what we could do to really reach people and to stop the cycle of unawareness," Prince said. It occurred to him that a great way to reach a lot of adults would be through their children and at the same time it would educate the kids who would be future property owners themselves. "What happens when kids come home from school? In most households, parents ask how their day at school went and maybe even do a check of their backpacks. If we can reach kids in first to fifth grade, that is a whole lot of adults we reach as well," Prince explained. How to do it was the challenge and thinking back on our conversation from last year, Prince thought he had a plan. He would draw upon his previous experience and marketing background to explore the idea of creating kid friendly characters to get the message out. Prince's supervisor, Director of Community Development, Greg Thomas, was "super supportive," according to Prince. The City of Cleveland put up $3,500 from the Community Development budget and then an unexpected surprise. Teresa Torbett, the Community Development Coordinator, matched the $3,500 with money from the Community Development Block Grant. Still with only a $7,000 total budget for the project, Prince had to get creative. After researching nearly 100 different animation companies, Prince settled on Curtis Tucker of Shaggy Duck Studios in Oklahoma. Initially, the idea was for two characters - "Officer Regs," (based on regulations) and his pal, "Codi" (from code.) They would form the Codes Krew. Later, "Zoey" (from zones) was added so girls would have a character to identify with. "It took just three weeks once Tucker 'caught the vision of what we wanted to do'," said Prince, "before the characters had 'come to life' in their final incarnation." Next, local website designer, Frank Cottone, from Normandy Media came up with a website, www.codeskrew.com. Now, they needed a "test subject." Prince called upon his son, Caden, a second grade student at North Lee Elementary. Caden loved the characters but thought "it would be really cool" if you could e-mail them and they would e-mail you back. Done! There are also interactive games on the site.Then Caden wanted to be able to download coloring pages. You can! You can also download a membership certificate to the Codes Krew. Then Caden thought he'd like to have a character for the desktop of his computer. The website now allows kids to download a desktop picture of their favorite character. There is also a new Codes Krew coloring book promoting the site. The website includes a link to a site geared to adults which answers frequently asked questions about code enforcement issues and where adults can read the actual codes. (The children's site has more kid friendly language.) When all was said and done, the project which included two websites, coloring books, and stickers came off without a hitch. In fact, Prince says they have $1,500 left for future printing costs. Private donations could mean Codes Krew T-shirts for the kids. If you’d like to help, contact Officer Prince at 479-1913. "We believe we are the only city in the country to be doing something like this," Prince said proudly. "At least we haven't been able to find another one." That could change if Prince has his way. In October, there is a national conference of code enforcement officers. Prince has been in talks with the program planner in hopes of being the keynote speaker. Meanwhile, in Cleveland, Prince and his partner and friend, Codes Enforcement Inspector Criss Caywood, have already visited the faculty of Yates Primary School and Blythe Bower Elementary. Prince says Caywood "is an integral part of the program. I couldn't do this without his help." There are no plans for assemblies, according to Prince, but instead teachers will be able to request that an officer visit their classroom and give more individual instruction. "That way," says Prince, "we can actually be part of the lesson when the teacher is talking about the environment, for example." Mayor Tom Rowland will help kick off the introduction of the new site by proclaiming March as Code Compliance Awareness Month at the February 26 city council meeting. To top it all off, both the City of Cleveland and CNNnet will provide links to the website. But there's more! Thanks to Bradley Square Mall Marketing Director, Stacia Crye, beginning Monday, March 12, from 11:00 a.m. to 3:00 p.m., Code Enforcement Officers will be in front of K-Mart in the Bradley Square Mall handing out the new coloring books to kids and answering questions. The coloring books will include a free "Junior Code Enforcement Officer" stick on badge and the kids will be invited to enter a coloring contest. All entries can be dropped off in front of K-Mart and must be submitted by 5:00 p.m. on Thursday, March 15 to be considered. Contest winners will be announced at the mall on Friday, March 16 at 11:00 a.m.Mayor Tom Rowland will present a bicycle to the boy and girl chosen. The bicycles were donated by K-Mart General Manager, Tim Reneau. Mix 104.1 will also be on hand for the festivities and will broadcast live. A $50. gift certificate from Bradley Square Mall will also be awarded to some lucky adult.

Cleveland Daily Banner

Codes Krew Helps Decode Regulations
For Ordinary Citizens

By David Davis Managing Editor
Published March 02, 2007 10:52 AM EDT

Officer Regs is neither a super hero nor a caped crusader but he and his two sidekicks, Codi and Zoey, are in the forefront in the effort to help clean up the town. The fictitious city codes awareness team is the brainchild of a real city codes enforcement officer, Joel Prince. Curtis Tucker of Shaggy Duck Studios in Enid, Okla., developed Officer Regs, Codi and Zoey into visual characters. “They were line drawings just like you see in the coloring book and I colored them,” Prince said.
Local Web designer Frank Cottone of Normandy Media Group created an Internet site where kids can go to play games, downloads and codes. “We paraphrase the codes and put them in language kids can understand,” he said. “I think it will help adults learn the city’s guidelines about property maintenance.” Prince bounced most of his ideas off his son, Caden, who is in the second grade at North Lee Elementary School. “I used him as my test subject the whole time we were doing this,” Prince said. “If he liked what I showed him, we pretty much went with it.” Caden had suggestions of his own. He wanted to download images for his computer desktop, e-mail Officer Regs, print out coloring pages and a membership certificate. There are also video games. Older people will recognize “Alien Attack” as a version of “Asteroids.” Prince said the entire project cost $7,000, which he considers a very good price considering it took about four months to put together. He also believes Codes Krew will eventually be able to solve the biggest environmental problem of all — awareness. The biggest issue he and Codes Enforcement Officer Criss Caywood face is that many people don’t understand city codes. “People typically find out through a certified letter letting them know they are in violation,” he said.
Prince and Caywood talked about the need for a codes awareness program. That is the premise of Officer Regs, Codi and Zoey, three characters that make up the Codes Krew, a special team chosen by Mayor Tom Rowland and the Cleveland City Council to help solve some of the city’s toughest environmental problems. They are assigned to the city’s Codes Enforcement Office of the Community Development Department. In addition to the Web site, an eight-page coloring book featuring the Codes Krew is designed to help children understand the importance of putting garbage away or cutting grass. “The coloring book covers situations in kids’ language we see on a regular basis,” Prince said. “We hope parents start looking through the coloring book and we can reach both groups.” Mayor Tom Rowland designated March as Codes Awareness Month in the city of Cleveland. A special event is scheduled March 12 to 16 at Bradley Square Mall in front of K-Mart. Prince said one event is the first annual coloring contest. The contest is open to all city residents between the ages of five and 10 years of age. One boy and one girl winner of the coloring contest will receive a bicycle donated by K-mart. Adults will have the opportunity to win a $50 gift certificate at the mall. Mayor Rowland will present the winners of the contests with their prizes on March 16. Lite Mix 104.1 has partnered with Codes Enforcement officers to broadcast the mayor’s presentation live on the radio. “We are not all about enforcement,” Prince said. “We try to work with people and show them there are guidelines but there are ways to be in compliance without us always having to always be on top of you.” The most important thing a person can do when faced with code violations is to talk to Prince or Caywood. “As long as we know they are putting an effort toward trying to comply, we’ll do whatever we can to work with them,” Prince said. “If it goes to an extreme where no one is willing to do anything and we feel like something has to be done, we will take them to either Environmental Court or Chancery Court.” The exceptions to granting extensions are sewage and safety issues. “We don’t give any leeway,” he said. “If there is ever a safety or health issue for any of the residents, we’re going to take care of that immediately.” Another method of educating the public is to distribute a pamphlet with the Cleveland Utilities bill in June. There is also an adult Web site linked to the Codes Krew site. 



Cleveland Daily Banner

Cleveland Codes Enforcement has new Web site
By William Wright Banner Staff Writer
Published June 07, 2007 10:53 AM EDT

Reporting code violations and following the results have never been easier thanks to the new Cleveland Codes Enforcement Web site. The user-friendly Web site not only answers common questions related to city codes, but also is designed to answer specific questions from local residents. “It’s very informational,” said Joel Prince, city code enforcement officer. “If they visit us to see why can’t I put my car on blocks, when can I have my yard sale or what’s the code on grass height, they can click on and get the facts.” Individuals are invited to look at this new Web site for answers to related questions. Anyone can go directly to the city codes and become as informed as the code officers themselves, Prince said. The City of Cleveland Codes Enforcement Department encourages everyone to learn the codes, according to Prince. Even youngsters are encouraged to become better informed on a Web site designed for children called CodesKrew.com. “This is an informative way for us to educate elementary school age kids about codes and for them to have some awareness about what’s going on,” Prince said. The success of the new site is well documented, according to Prince, who updates and maintains the code enforcement Web site. “We’re averaging 300 new people visiting our site per month and it’s only been three months,” said Prince. “We’re up around 150,000 hits already. The facts page is the number one page people are visiting. Codes education is our second most popular page.” To increase awareness of city codes a brochure on Frequently Asked Questions will be mailed out to local residents with their Cleveland utility bill. “Two years ago the city had no way of having information online about this, except for the codes,” Prince said. “Now we have two different Web sites, one for kids so young people can start breaking that cycle of unawareness and one for adults to be able to get information at their finger tips.” Prince said the department would like to hear from local residents and are open for suggestions which can be offered online as well. “We’ve very happy with this Web site and we feel people are really going to benefit from having so much information at their finger tips,” he said. Adults can go online at www.codesenforcementtn.com. Children can log on to www.codeskrew.com.


ClevelandNewsNow.net


Lucky Kids Get Good News and So Does The City of Cleveland
by Ruth Gamble, City Editor


Two lucky youngsters received brand new bicycles courtesy of K-Mart on Friday morning. K-Mart Manager, Tim Reneau, said he was "glad to participate" in the event which celebrated the kickoff of the new Codes Krew website. The website, www.codeskrew.com (See related story.) was created to educate first through fifth graders on the importance of keeping their community clean and safe from hazards such as abandoned vehicles. According to Codes Enforcement Officer, Joel Prince, it is hoped that by educating the kids they will carry what they learn on into adulthood and use it when they become home owners. "The fact that they will tell Mom and Dad about what they've learned is an added plus," said Prince. A coloring contest was held this past week sponsored by the City of Cleveland, K-Mart, and Bradley Square Mall. Code Enforcement Officers Prince and Criss Caywood were at the Mall Monday through Thursday from 11 to three to hand out coloring books to the kids and invite them to participate in the contest. In addition to new bicycles for the kids who won the coloring contest, Bradley Square Mall Marketing Director Stacia Crye threw in a $50. gift certificate for adults. Eight year old Joshua Hill, a student at Black Fox Elementary, was the male contest winner and 12 year old Christian Huddleston, of Cleveland Middle School, won the girl's bicycle. The bikes were presented to the kids by Mayor Tom Rowland. WRCB-TV and Steve Hartline of Mix 104.1 were on hand for the ceremony. The children were treated like real celebrities. Mayor Rowland was delighted to see how the kids had learned from their coloring books how "trash can build up." Christian said she was "shocked" when told she'd won the contest and Josh said he was also "very surprised" when his "Nana" told him she'd received the call. "Nana," a.k.a. Judy Hill, also had some exciting news! Nana won the $50. gift certificate!
What will Nana do with her $50? "I'm going to buy my other grandson a bicycle with the money," Hill said. Josh wanted to make sure his little brother, Cameron, six, got a green one because "that's his favorite color." Council Member At Large George Poe was also on hand and was very pleased to see how well the contest went. Poe praised Caywood and Prince and pledged to propose the Codes Enforcement department get more money in next year's budget. Poe said it was very difficult for just two officers to cover the entire city. "I've had as many as eight complaints in just one week," Poe said. Poe added he'd like to see some police involvement and suggested perhaps in the future, a police officer from each team could get some training in code enforcement. Prince would love that. "If we could get more help, it would mean we could focus more on education in addition to enforcement," Prince said. For now, Prince and Caywood are just pleased that so far their new Codes Krew project is getting such a great response. Mayor Rowland also had good news for the two. Rowland had just returned from a trip to Washington where he learned that the U.S. Department of Housing & Urban Development (HUD) is providing the city with $343,402 for the 2007 Community Development Block Grant (CDBG) Program. According to Joel Prince, CDBG Director Teresa Torbett was instrumental in helping fund the Codes Krew project and has been extremely helpful. Rowland says that the funding money will provide for at least one additional codes enforcement officer. (See related story.) Rowland shared with CNNnet that he had taken his nine year old grandson, Blake Johnson, along on the Washington trip. "Blake is a student of all things Lincoln," said Rowland. "So, I made sure that he was able to visit all of the historical sites involving Lincoln." It was also Blake's first plane ride and Rowland said the youngster wasn’t sure he wanted to sit by the window at first. Rowland told him if he was afraid, they could trade seats. But before long, it was clear that Blake wasn’t interested in trading. “He looked up at me and said, ‘This is great!,‘” Rowland beamed. All’s well that ends well as Officer Prince called CNNnet to report that he and Officer Caywood had seen Mrs. Hill loading two bicycles into her car, as the two Hill boys, all smiles, watched. Prince says next year’s contest promises to be even better as both the Mall and K-Mart have asked to participate again and as Prince reported, “Both Stacia and Tim said they’d like it to be even bigger and better!” Bradley Square Mall has also offered to sponsor the officers’ planned classroom visits.

Bradley News

On A "Krew"sade To Save The Environment

by B. Jay Johnson/Bradley News

You might say the city of Cleveland is on a "krew"sade to save the environment. The city recently launched a new project called The Codes Krew. It's made up of two code enforcement officers whose job it is to make our city the cleanest and safest place possible. Joel Prince and Criss Caywood monitor our neighborhoods to make sure everyone is complying with the law in regards to building codes for both homes and businesses. They are also trying to make sure everyone is disposing of garbage appropriately. In general, they are ambassadors for the environment. To kick off the Codes Krew project, city officials held a coloring contest. Two winners were chosen. Christian Huddleston won the girls' division. She is a 12-year-old student at Cleveland Middle School. Eight-year-old Josh Hill won the boys' division. Josh is a 2nd grader at Black Fox Elementary. Both students won an amazing prize for their artistic talents. Each received a brand new bicycle, courtesy of K-Mart. The awards presentation took place Friday, March 16 at Bradley Square Mall. The two children said they learned a very valuable lesson by taking part in the Codes Krew coloring contest. "We need to keep our environment safe and not trash it," said Christian Huddleston. "It's important to keep our city clean so it won't get messy," said Josh Hill. Josh said it took him about 25 minutes to complete his coloring project. Christian said she spent about 15-20 minutes on her's. Mayor Tom Rowland and City Councilman George Poe congratulated the two students and chatted with them about the importance of preserving the environment. "You know a lot of adults need to be educated on how to take care of the environment," said Mayor Rowland, "So, hopefully by educating these children we can teach their parents about this as well." "Teaching them this provides them with the opportunity to see how their local government works," said Councilman Poe, "I think it will ultimately make them better citizens." The Codes Krew team has been using a coloring book to educate elementary school children. The coloring book tells the story of how the Codes Krew operates. It features several cartoon characters, including Officer Regs. It's his job to write up someone when they are in violation of a city code. Officer Regs gets help keeping the environment clean from two children - Codi and Zoey. When Codi and Zoey stumble across something that threatens the environment they notify Officer Regs. City leaders hope the storyline used in the coloring book will inspire children to be more proactive in taking care of their neighborhoods. So far, The Codes Krew has visited two schools - Blythe-Bower and Yates Primary. They plan to take their presentation to others schools in the near future. Councilman Poe says he will push for two additional code enforcement officers, which would bring the total to four. He says city police officers will also be asked to assist The Codes Krew in its efforts to make Cleveland a cleaner and safer place to call home.


Cleveland Daily Banner

Three derelict houses are demolished
By David Davis Managing Editor
Published May 08, 2007 10:20 AM EDT


The city demolished three derelict houses in East Cleveland in the month of April. The last house to come down overlooked Central Avenue from 330 Gaut St. The other two structures were at 675 First St. N.E. and 312 Meadowbrook Drive. A fourth house at 360 Short St. N. E. is in the appeals process. Codes Enforcement Officer Joel Prince said the four houses were in the Community Development Block Grant area in East Cleveland. The mission of the CDBG is to improve the living conditions in neighborhoods through infrastructure construction projects. Improving conditions includes demolishing old derelict structures through codes enforcement.  Criss Caywood is the codes enforcement officer in the CBDG area and Prince works city wide. “The CDBG builds sidewalks and a lot of people think that is all it does, but they fund Criss Caywood’s position and that is really a big deal,” Prince said. “Demolishing these dilapidated houses is a true sign of the CDBG’s success. Hopefully we can get Habitat for Humanity or some other investor in here to revitalize this property and be a better neighbor,” he said. Having a codes enforcement officer in the CDBG area allows the city to be more proactive rather than simply responding to 30 complaints a day. “You spend 15 to 20 minutes getting out of your vehicle and informing someone of a violation and educating them on codes and what they need to do,” he said. “It is hard to make those trips every day.” Locating property owners to serve notice is sometimes the most difficult part of the legal process. The house at 675 First St. N.E. was gutted by fire seven years ago. It took nearly two years to locate the owner. “The drawback to demolishing a house is that we will probably start getting grass complaints,” Prince said. “But even if it just sets here empty and there is a foot of grass, it will be better than what it was.”

Bradley News

Enforcing Codes, Building Relationships
By Ruth Gamble
April 26, 2006

Joel Prince wasn't sure what Code Enforcement even was when he spotted the ad seven months ago. A phone call to good friend, Lt. Steve Tyson of the Cleveland Police Department, got him the answer he was looking for. The Code Enforcement Department of the City of Cleveland is responsible for enforcing municipal code, both residential and commercial. That means they make sure that property owners in Cleveland maintain their property properly whether it is a private residence or a business. It can not be an eye sore or a safety or health hazard. The job would mean dealing with a lot of people on a daily basis. With a background in public affairs and marketing, Prince figured this was right up his alley. He would have to learn the codes but if dealing with people was a big part of the job, that was fine with Prince. The man loves people. It's a family thing.

"It just kind of comes natural to me - the people side of it. My dad always told me - it's about building relationships." Prince says. Prince's dad, Michael, was an electrician with Duncan Electric for 27 years. He was also pastor of an Athens church he founded and according to Joel, "left a great legacy." Joel's mother, Linda, is a broker at Remax Realty. Prince has two sisters, Nicole Dixson and Michelle Trotter. His brother, Chris, lives in Riceville. Joel Prince was born and raised in Cleveland. He attended N. Lee Elementary. "My son had the same first grade teacher I did," Prince said with a grin. In the summer preceding Joel's 7th grade school year, the Prince family moved to Athens and Joel attended a private church school. Joel's dad started a church in a hotel in Athens. At first, there were four people including his parents running the church. Joel was an usher. Michael built the church membership up to 200. "It was quite an experience as a child to see something come from nothing like that," said Prince. Joel played soccer, basketball, and baseball and went to Cleveland State Community College on a journalism scholarship. While at CSCC, he was named editor of the Cherokee Signal, the college newspaper. While attending CSCC, Joel worked at the Catnapper furniture factory and met his wife, Deanna, who is the assistant to a financial advisor at First Citizens Bank. In December of 1997, feeling he needed more stability, Joel joined the United States Marine Corps. He and Deanna were married in 1998. Prince was stationed in San Diego where he says "it only rained about three times in four years." The move was a good experience for the family.

Prince rose to the rank of Sergeant during his time in the Corps working on radar systems for F18 planes. He recalls the morning of September 11, 2001, hearing on the car radio that a plane had struck the World Trade Center. By the time he reached the base, there was a two mile stretch of cars lined up. The guards at the gate had begun searching vehicles. In 2002, his tour of duty over, Prince moved the family back to Tennessee to spend time with his ailing father. He took a job with Grammy Award winning gospel artist, Phil Driscoll, serving as his Public Relations Coordinator. He was in charge of advertising, press releases, and event preparation. Driscoll was receuse of ministry funds. (Driscoll's trial began April 24. His recently deceased mother in law and his wife were also charged.) It was then that Driscoll came to him saying he needed to "downsize" and handed him a check for a month's severance. According to Prince, he never saw any evidence of wrong doing during his time with Driscoll and wishes them the best. "Phil told me if I didn't get a job after a month to come and see him and he would continue to support my family. He didn't have to do that. He had enough to worry about. But that's the kind of guy he is. He always treated me with respect." The loss of his job was a life changing experience. He'd been out of work for a couple of months when he saw the code enforcement job in the paper. Prince applied for the job and met with Community Development Director, Greg Thomas and Assistant City Manager David Jones. Prince recalls, "they were looking for a people person." They found him. According to Prince, from City Manager Joe Cate on down, the city was looking for a different approach. They want to educate the public and work with local churches and community organizations like Keep America Beautiful to be proactive in clean up rather than just issuing a lot of tickets.

Prince says it's a friendlier Code Enforcement these days. If you're in violation of city code, you have thirty business days to comply. It used to be that you would receive a certified letter telling you that you'd been cited for a code violation and threatening legal action if you did not comply. Now, Joel and his co-worker, Chris Caywood, will personally speak with the property owners; even giving them specific ways they can comply quickly. Of Caywood, Prince says, "he has never heard a negative word about Chris. He has a knack with people, too. People feel like they know us." Prince and Caywood will tell the property owner what they need to do and that they'll stop by in ten days to see that it's been done. At that time, if they are still non-compliant, they'll be cited. The new approach seems to be working. Only one letter has been sent so far this year as opposed to the two and three thousand letters sent out in past years. The savings to the city in postage and paper alone is worth the extra effort. More importantly, Prince says they're seeing a "great improvement in our neighborhoods." Sometimes, Caywood and Prince go above and beyond. Prince tells the story of a gentleman, approximately 60 years of age. He was not in good health and was hooked up to an oxygen machine. He was living in horrible conditions with raw sewage on the floor. Code Enforcement needed to do an emergency eviction. But Prince then did something more. He phoned a realtor and found the gentleman ntly charged with tax evasion and misuse of ministry funds. (Driscoll's trial began April 24. His recently deceased mother in law and his wife were also charged.) It was then that Driscoll came to him saying he needed to "downsize" and handed him a check for a month's severance. According to Prince, he never saw any evidence of wrong-doing during his time with Driscoll and wishes them the best. "Phil told me if I didn't get a job after a month to come and see him and he would continue to support my family. He didn't have to do that. He had enough to worry about. But that's the kind of guy he is. He always treated me with respect." The loss of his job was a life changing experience. He'd been out of work for a couple of months when he saw the code enforcement job in the paper. Prince applied for the job and met with Community Development Director, Greg Thomas and Assistant City Manager David Jones. Prince recalls "they were looking for a people person." They found him. According to Prince, from City Manager Joe Cate on down, the city was looking for a different approach. They want to educate the public and work with local churches and community organizations like Keep America Beautiful to be proactive in clean up rather than just issuing a lot of tickets.

Prince says it's a friendlier Code Enforcement these days. If you're in violation of city code, you have thirty business days to comply. It used to be that you would receive a certified letter telling you that you'd been cited for a code violation and threatening legal action if you did not comply. Now, Joel and his co-worker, Chris Caywood, will personally speak with the property owners; even giving them specific ways they can comply quickly. Of Caywood, Prince says, "he has never heard a negative word about Chris. He has a knack with people, too. People feel like they know us." Prince and Caywood will tell the property owner what they need to do and that they'll stop by in ten days to see that it's been done. At that time, if they are still non-compliant, they'll be cited. The new approach seems to be working. Only one letter has been sent so far this year as opposed to the two and three thousand letters sent out in past years. The savings to the city in postage and paper alone is worth the extra effort. More importantly, Prince says they're seeing a "great improvement in our neighborhoods." Sometimes, Caywood and Prince go above and beyond. Prince tells the story of a gentleman, approximately 60 years of age. He was not in good health and was hooked up to an oxygen machine. He was living in horrible conditions with raw sewage on the floor. Code Enforcement needed to do an emergency eviction. But Prince then did something more. He phoned a realtor and found the gentleman an apartment within five days. "Regardless of ethnicity or religion, people are people. They just want respect," says Prince. Prince and Caywood stop by occasionally to check on the man. He is a great guy according to Prince, and Joel and Chris are happy they could make a difference. That was one of the best days on the job for Prince so far. One of the worst days on the job happened when a couple filed a complaint against their landlord. In an effort to show evidence of the roaches they were complaining about, the couple submitted photographs of the apartment. The photos included a disturbing picture of their five year old son which suggested to the officers that this might be a case of child abuse. They acted quickly to contact Children's Services. According to Prince, there are places on the east and south sides of Cleveland that rival Honduras or a third world country. "We have an opportunity to help people here."

Prince supports the missionaries overseas and the fund raising efforts for the hurricane victims in the southeast but says "there is lots of work to do right here in our own community." Prince has learned the codes. The student has become the teacher educating the public in ways they can improve their neighborhoods. Caywood and Prince plan to hold hot dog dinners in communities to pass out code enforcement flyers. "It's not all about me," says Prince. "It's the department as a whole giving of their time. It's all about building relationships. We drive down Blythe Avenue now and we get waves." Some problems have easy solutions if people only knew about them. Junked cars, for example, are a huge problem in the area. The Kidney Foundation will gladly accept donations of these vehicles which are tax deductible. Sometimes Caywood and Prince stop to tell a property owner their place looks good or to thank a property owner who has made an improvement or taken care of a violation. Supervisor Greg Thomas, Cleveland's Community Development Director, says, "A lot of the job is people skills. Joel is doing a great job building trust in the community. Sometimes people violate code unwittingly. Sometimes they just need a hand. Code Enforcement is working with people to correct the situation, whatever it may be. We'd rather solve the problem than enforce the codes." Thomas added, "We're in a different kind of environment than say, Georgia or Florida. Cleveland is a relationship based place with lots of community pride." Part of the problem used to be not having enough staff according to Thomas. There was only one code enforcement officer for the whole city. Today, thanks to a Cleveland Development Block Grant the department has the money to fund an additional man and take advantage of other new resources as well. The key to their success, says Prince, "People that live in the nicest neighborhoods on the north end of town get no different treatment than those on the east side. This is how we show people we're out there for them." Joel and his wife live here in Cleveland and have three children. Chase is ten and attends North Lee Elementary where he does some pitching and plays first base. Caden is six and also attends North Lee where he is also a pitcher. Daughter Samantha is 15 and attends Walker Valley High School where she is involved in the Drama Club. Samantha loves to sing and proud papa, Joel, says, "She is a wonderful singer." Prince has coached baseball with Bradley County Sports Youth for six years. He says with candor, "I am unbelievably competitive." That same drive translates to the job as Joel reports, "I have no qualms about trying to do the best I can. I feel like I'm here for a reason."

If you or your organization are interested in partnering with Code Enforcement to help meet the needs of Cleveland citizens who may be struggling with violation issues or other needs, please contact the Code Enforcement office at 479-1913.